{"id":262,"date":"2025-01-04T16:26:39","date_gmt":"2025-01-04T15:26:39","guid":{"rendered":"https:\/\/myevent.bz.it\/gtc\/"},"modified":"2026-05-16T12:03:13","modified_gmt":"2026-05-16T10:03:13","slug":"gtc","status":"publish","type":"page","link":"https:\/\/eventrix.events\/en\/gtc\/","title":{"rendered":"GTC"},"content":{"rendered":"\n

General Terms and Conditions (GTC) of Soelva GmbH <\/strong><\/h3>\n\n

1. general information & scope of application<\/h2>\n\n

1.1 These General Terms and Conditions (GTC) apply to all services, bookings, and inquiries made via the platform eventrix.events<\/strong> (hereinafter referred to as “Eventrix”) or directly via Soelva GmbH.1.2 They concern in particular catering services, courses, events, and event organization<\/strong>.1.3 The platform is operated by Soelva GmbH \/ Srls<\/strong>, Crispistra\u00dfe 37, 39100 Bolzano, Italy.1.4 By using the platform or confirming an offer, the customer accepts these GTC.1.5 Deviating or supplementary agreements are only effective if they have been confirmed in writing by Soelva GmbH.<\/p>\n\n

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2. Description of Services<\/h2>\n\n

2.1 Eventrix<\/strong> offers a central system for planning, organizing, and booking events, catering, courses, and accompanying services.<\/strong>2.2 Soelva GmbH can either perform services itself<\/strong> or in cooperation with external partner companies (vendors)<\/strong>.2.3 For courses or events with external providers (e.g., florists, photographers, musicians, decorators), Soelva GmbH acts exclusively as an intermediary<\/strong>.2.4 The respective provider (vendor)<\/strong> is solely responsible for the proper execution and quality of these external services.<\/p>\n\n

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3. Conclusion of Contract<\/h2>\n\n

3.1 With the confirmation of the offer or booking via Eventrix.events, a contract is concluded between the customer and Soelva GmbH, provided that Soelva provides the service itself.3.2 For mediated services, an independent contract is created between the customer and the respective vendor.3.3 In these cases, Soelva GmbH assumes no liability for non-performance, delay, defects, or damages caused by the vendor.<\/p>\n\n

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4. Prices & Terms of Payment<\/h2>\n\n

4.1 All prices are incl. VAT <\/strong>, unless expressly stated otherwise.4.2 The prices are based on the calculations valid at the time of the offer.4.3 Price changes may occur if material, personnel, or rental costs change significantly.4.4 Payment is made by agreement \u2013 by bank transfer, online payment, or on site.4.5 For courses, participation is only bindingly confirmed after receipt of payment.<\/p>\n\n

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5. Booking, Deposit & Cancellation<\/h2>\n\n

5.1 Bookings are only binding after written confirmation<\/strong> by Soelva GmbH.5.2 Depending on the type of event, a deposit<\/strong> may be required.5.3 Cancellations must be made in writing<\/strong>.<\/p>\n\n

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  • Up to 14 days before the event: free of charge<\/li>\n\n\n\n
  • 13\u20137 days before the event: 50% of the agreed sum<\/li>\n\n\n\n
  • From 6 days before the event: 100% of the total amount5.4 Already paid deposits will not be refunded in case of cancellation.<\/strong><\/li>\n<\/ul>\n\n
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    6. Changes & Additional Services<\/h2>\n\n

    6.1 Changes to the scope of services require written confirmation from both parties.6.2 Additional services, decoration, technology, drinks, or special requests will be charged separately.6.3 If the number of people is significantly reduced or increased, the offer will be recalculated accordingly.<\/p>\n\n

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    7. Delivery & Execution<\/h2>\n